One Platform

One Platform is where your business sends, tracks and fixes its e-invoices. It has two portals, one for finance teams and one for the people who connect your systems, and this page shows what is in each.

Two portals

Invoice Portal For finance and operations teams. Follow invoices, fix the ones that fail, run reports and manage the workspace. No code needed. Developer portal For developers and integration partners. Connect your systems, map your data, and set up API keys and webhooks.

Both portals work on the same workspace. Invoices your system sends after you set it up in the Developer portal appear in the Invoice Portal’s documents.

Invoice Portal

You land here after you sign in, unless you said you were a developer during setup. Use it to:

see your documents, find out why one failed, fix it and send it again
download reports for the country you are working in
onboard the companies that issue your invoices
check your credits
invite teammates and set their roles in Settings

Developer portal

Use it to connect a system, such as your ERP, to One Platform:

Integration engine Map your invoice data to GETS, the Complyance standard invoice format, and test it. Source management Link the systems that send your invoices to an integration or a branch. API keys Create the keys your system uses to call the API. Webhooks Let your system know when something happens, such as a purchase invoice arriving, without polling.

The API itself is described in the API reference.

Switch between portals

The portal switcher sits at the bottom of the sidebar. Choose it, then choose Invoice Portal or Developer portal.

The portal switcher open, listing Invoice Portal and Developer portal.

Which portals you see depends on your role in the workspace:

Role	Invoice Portal	Developer portal
Owner, Admin	Yes	Yes
User	Yes	Depends on your workspace
Guest	Yes, to view and export	No
Integrator	No	Yes

See Roles for what each role can do.

Country and environment

In the Invoice Portal, two more switchers sit above the portal switcher. Country picks the country whose documents, reports and onboarding you see. Environment picks Sandbox, for testing, or production. See Country, environment and portal.

If something goes wrong

The Developer portal is not in the switcher

Your role does not include it. Guests never see it, and Users see it only in some workspaces. Ask an Owner or Admin to change your role, or to invite your developer as an Integrator.

A page is empty, or the numbers look wrong

Check the country and environment switchers. Every Invoice Portal page shows one country and one environment at a time, so invoices sent in Sandbox do not appear in production.

Some items depend on your role, and some only appear for certain countries. B2C Vault, for example, is for Malaysia.

Next, send your first invoice.