Read notifications

Read alerts for your selected country and environment in One Platform. You need access to the workspace whose notifications you want to review.

Open your notifications

  1. In Invoice Portal, select the country and environment you want to review.
  2. Select Notifications in the sidebar. An unread indicator appears beside it when you have new items.
  3. Read the title and message. Select View on an item when it offers a related page, or use its delete button to remove it.

The page groups items by date. New items have a blue dot. When you leave the page, unread notifications are marked as read.

Export alerts

When you export documents, an in-app notification tells you when the export is ready. If preparation or delivery fails, Bulk Export Failed appears so you can try again or contact support.

The Mute button on the Notifications page stops pop-up alerts. Select Unmute to show them again. Your notifications remain available on this page.

If an expected export alert is missing, check the selected country and environment, then return to the document export guide to review the request.

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